June 1, 2018 Thesis Open Access

ASFAW GEBREALIF

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    <subfield code="a">FACTORS AFFECTING ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN ETHIOPIAN INSURANCE CORPORATION</subfield>
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    <subfield code="a">&lt;p&gt;The general objective of the study was to &amp;lsquo;investigate the factors that affect organizational citizenship behaviour (OCB)&amp;rsquo;by taking employees of Ethiopian Insurance Corporation who are working in the head office as a case in point. To this effect, organizational justice, psychological contract &amp;amp; corporate social responsibility were considered &amp;amp; examined as antecedents of OCB. The research was of cross-sectional survey &amp;amp; followed the design of explanatory research design with a quantitative approach. To achieve its objective, a one-time data was collected from 154 sampled employees of the Corporation out of the 185 samples which made up 83.2% response rate that was quite acceptable. The samples were selected from the population using -simple random sampling technique &amp;amp; data were gathered using a validated self administered questionnaire. Later on, the data collected via the instrument were entered into statistical software, i.e., SPSS version 20 and later on both descriptive &amp;amp; inferential analyses were performed to analyze the same.&lt;/p&gt;</subfield>
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