June 1, 2018 Thesis Open Access

ASFAW GEBREALIF

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  <identifier identifierType="DOI">10.20372/nadre:1647</identifier>
  <creators>
    <creator>
      <creatorName>ASFAW GEBREALIF</creatorName>
    </creator>
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  <titles>
    <title>FACTORS AFFECTING ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN ETHIOPIAN INSURANCE CORPORATION</title>
  </titles>
  <publisher>Zenodo</publisher>
  <publicationYear>2018</publicationYear>
  <dates>
    <date dateType="Issued">2018-06-01</date>
  </dates>
  <resourceType resourceTypeGeneral="Text">Thesis</resourceType>
  <alternateIdentifiers>
    <alternateIdentifier alternateIdentifierType="url">https://nadre.ethernet.edu.et/record/1647</alternateIdentifier>
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  <relatedIdentifiers>
    <relatedIdentifier relatedIdentifierType="DOI" relationType="IsVersionOf">10.20372/nadre:1646</relatedIdentifier>
  </relatedIdentifiers>
  <rightsList>
    <rights rightsURI="http://www.opendefinition.org/licenses/cc-by">Creative Commons Attribution</rights>
    <rights rightsURI="info:eu-repo/semantics/openAccess">Open Access</rights>
  </rightsList>
  <descriptions>
    <description descriptionType="Abstract">&lt;p&gt;The general objective of the study was to &amp;lsquo;investigate the factors that affect organizational citizenship behaviour (OCB)&amp;rsquo;by taking employees of Ethiopian Insurance Corporation who are working in the head office as a case in point. To this effect, organizational justice, psychological contract &amp;amp; corporate social responsibility were considered &amp;amp; examined as antecedents of OCB. The research was of cross-sectional survey &amp;amp; followed the design of explanatory research design with a quantitative approach. To achieve its objective, a one-time data was collected from 154 sampled employees of the Corporation out of the 185 samples which made up 83.2% response rate that was quite acceptable. The samples were selected from the population using -simple random sampling technique &amp;amp; data were gathered using a validated self administered questionnaire. Later on, the data collected via the instrument were entered into statistical software, i.e., SPSS version 20 and later on both descriptive &amp;amp; inferential analyses were performed to analyze the same.&lt;/p&gt;</description>
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