June 1, 2011 Thesis Open Access

Lulit Hailemeskel

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    "description": "<p>In many countries, there is increasing need for efficient and effective delivery of land<br>\nadministration services, especially in land registration and compensation (Money paid to the<br>\naffected land occupants) services to protect the tenure security. As a land administration is<br>\nimportant sector of public service delivery, the concept of quality service is equally applicable to<br>\nit. Accordingly this study assessed the situation of title deed and compensation service delivery in<br>\nArada sub city.<br>\nIn the current land administration of Arada sub-city, customers have to consult various<br>\norganizations/departments to get the service done. The title service delivery system is not only time<br>\ntaking but also expensive. As a result the urban poor is being pushed away not to use the service.<br>\nAlso the compensation which is paid by the sub-city is not unsatisfactory to the customers in that<br>\nmost of the affected rated the compensation low and unjustified because of lack of appropriate<br>\nevaluation process, lack of private partnership and NGOs participation. This situation has created<br>\ngaps between expectation of citizens and land administration service provided by the sub city land<br>\nadministration organization in that most of the respondents came in need of quality service that is<br>\nefficient, equitable and accountable but more than half of the respondents did not receive as such<br>\nservices.</p>", 
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    "title": "Assessment of Land Administration Service Delivery In two Selected Services: Title deed /Ownership Certificate and Compensation Services: In Arada Sub-city of Addis Ababa", 
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