Thesis Open Access
Lulit Hailemeskel
<?xml version='1.0' encoding='utf-8'?> <resource xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://datacite.org/schema/kernel-4" xsi:schemaLocation="http://datacite.org/schema/kernel-4 http://schema.datacite.org/meta/kernel-4.1/metadata.xsd"> <identifier identifierType="DOI">10.20372/nadre:3239</identifier> <creators> <creator> <creatorName>Lulit Hailemeskel</creatorName> </creator> </creators> <titles> <title>Assessment of Land Administration Service Delivery In two Selected Services: Title deed /Ownership Certificate and Compensation Services: In Arada Sub-city of Addis Ababa</title> </titles> <publisher>Zenodo</publisher> <publicationYear>2011</publicationYear> <dates> <date dateType="Issued">2011-06-01</date> </dates> <resourceType resourceTypeGeneral="Text">Thesis</resourceType> <alternateIdentifiers> <alternateIdentifier alternateIdentifierType="url">https://nadre.ethernet.edu.et/record/3239</alternateIdentifier> </alternateIdentifiers> <relatedIdentifiers> <relatedIdentifier relatedIdentifierType="DOI" relationType="IsVersionOf">10.20372/nadre:3238</relatedIdentifier> <relatedIdentifier relatedIdentifierType="URL" relationType="IsPartOf">https://nadre.ethernet.edu.et/communities/aau</relatedIdentifier> <relatedIdentifier relatedIdentifierType="URL" relationType="IsPartOf">https://nadre.ethernet.edu.et/communities/zenodo</relatedIdentifier> </relatedIdentifiers> <rightsList> <rights rightsURI="http://www.opendefinition.org/licenses/cc-by">Creative Commons Attribution</rights> <rights rightsURI="info:eu-repo/semantics/openAccess">Open Access</rights> </rightsList> <descriptions> <description descriptionType="Abstract"><p>In many countries, there is increasing need for efficient and effective delivery of land<br> administration services, especially in land registration and compensation (Money paid to the<br> affected land occupants) services to protect the tenure security. As a land administration is<br> important sector of public service delivery, the concept of quality service is equally applicable to<br> it. Accordingly this study assessed the situation of title deed and compensation service delivery in<br> Arada sub city.<br> In the current land administration of Arada sub-city, customers have to consult various<br> organizations/departments to get the service done. The title service delivery system is not only time<br> taking but also expensive. As a result the urban poor is being pushed away not to use the service.<br> Also the compensation which is paid by the sub-city is not unsatisfactory to the customers in that<br> most of the affected rated the compensation low and unjustified because of lack of appropriate<br> evaluation process, lack of private partnership and NGOs participation. This situation has created<br> gaps between expectation of citizens and land administration service provided by the sub city land<br> administration organization in that most of the respondents came in need of quality service that is<br> efficient, equitable and accountable but more than half of the respondents did not receive as such<br> services.</p></description> </descriptions> </resource>
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