Thesis Open Access

Challenges of the Implementation of Balanced Score Card in Ethiopian Insurance Corporation

Ruhama Lemma


JSON Export

{
  "files": [
    {
      "links": {
        "self": "https://nadre.ethernet.edu.et/api/files/33685e02-2921-4364-a427-4eea93bc4fca/f1047096384_APPENDIX_2_Interview_Guide.pdf"
      }, 
      "checksum": "md5:218344ecb505216b12f7cbfc68f4499d", 
      "bucket": "33685e02-2921-4364-a427-4eea93bc4fca", 
      "key": "f1047096384_APPENDIX_2_Interview_Guide.pdf", 
      "type": "pdf", 
      "size": 1361929
    }
  ], 
  "owners": [
    11
  ], 
  "doi": "10.20372/nadre:2073", 
  "stats": {}, 
  "links": {
    "doi": "https://doi.org/10.20372/nadre:2073", 
    "conceptdoi": "https://doi.org/10.20372/nadre:2072", 
    "bucket": "https://nadre.ethernet.edu.et/api/files/33685e02-2921-4364-a427-4eea93bc4fca", 
    "conceptbadge": "https://nadre.ethernet.edu.et/badge/doi/10.20372/nadre%3A2072.svg", 
    "html": "https://nadre.ethernet.edu.et/record/2073", 
    "latest_html": "https://nadre.ethernet.edu.et/record/2073", 
    "badge": "https://nadre.ethernet.edu.et/badge/doi/10.20372/nadre%3A2073.svg", 
    "latest": "https://nadre.ethernet.edu.et/api/records/2073"
  }, 
  "conceptdoi": "10.20372/nadre:2072", 
  "created": "2024-09-20T11:25:47.304448+00:00", 
  "updated": "2024-09-20T11:25:49.454509+00:00", 
  "conceptrecid": "2072", 
  "revision": 3, 
  "id": 2073, 
  "metadata": {
    "access_right_category": "success", 
    "doi": "10.20372/nadre:2073", 
    "description": "<p>Organizations compete in a very complex and challenging context that is as a result many<br>\nfactors from globalization, aggressive competitors and rapid change in technology among<br>\nothers. For organizations to gain and maintain a competitive edge they must be able to<br>\ndevelop and execute strategic plans with precision. One of the major tools that help<br>\nachieve this is the balanced score card. The balanced score card was developed in early<br>\n1990&rsquo;s by Kalpan and Norton and was designed to give companies the information<br>\nneeded to effectively manage their business strategy. It has additional perspectives other<br>\nthan the traditional financial perspective which include customer, internal business<br>\nprocess and learning and growth. The implementation of the tool however, has been a<br>\nchallenge to many organizations. Hence the main purpose of this study was to determine<br>\nchallenges of the implementation of balanced score card in Ethiopian Insurance<br>\nCorporation. The research approach used in this study was the mixed methodology, in<br>\nwhich the qualitative as well as the quantitative research methods were used. In the<br>\nqualitative research method interviews were conducted from the BSC project team<br>\nmembers where as in the quantitative research questionnaire is used for the employees of<br>\nthe corporation. Some of the benefits of adopting the tool were that it enabled staff to<br>\nfocus on measurable targets, ability to focus on key objectives, assisted on putting<br>\nemphasis on specific key measures, helps in monitoring of key performance</p>", 
    "license": {
      "id": "cc-by"
    }, 
    "title": "Challenges of the Implementation of Balanced Score Card in Ethiopian Insurance Corporation", 
    "relations": {
      "version": [
        {
          "count": 1, 
          "index": 0, 
          "parent": {
            "pid_type": "recid", 
            "pid_value": "2072"
          }, 
          "is_last": true, 
          "last_child": {
            "pid_type": "recid", 
            "pid_value": "2073"
          }
        }
      ]
    }, 
    "communities": [
      {
        "id": "aau"
      }, 
      {
        "id": "zenodo"
      }
    ], 
    "publication_date": "2018-06-01", 
    "creators": [
      {
        "name": "Ruhama Lemma"
      }
    ], 
    "access_right": "open", 
    "resource_type": {
      "subtype": "thesis", 
      "type": "publication", 
      "title": "Thesis"
    }, 
    "related_identifiers": [
      {
        "scheme": "doi", 
        "identifier": "10.20372/nadre:2072", 
        "relation": "isVersionOf"
      }
    ]
  }
}
0
0
views
downloads
All versions This version
Views 00
Downloads 00
Data volume 0 Bytes0 Bytes
Unique views 00
Unique downloads 00

Share

Cite as