Thesis Open Access

THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: THE CASE OF SELECTED PUBLIC SECTOR ORGANIZATIONS IN SOYAMA ZURYA WOREDA

TAGASH SOROMO

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@misc{tagash_soromo_2025_6043,
  author       = {TAGASH SOROMO},
  title        = {{THE EFFECT OF SERVICE QUALITY ON CUSTOMER 
                   SATISFACTION:  THE CASE OF SELECTED PUBLIC SECTOR
                   ORGANIZATIONS IN SOYAMA ZURYA WOREDA}},
  month        = apr,
  year         = 2025,
  publisher    = {National Academic Digital Repository of Ethiopia},
  doi          = {10.20372/nadre:6043},
  url          = {https://doi.org/10.20372/nadre:6043}
}
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Publication date:
April 18, 2025
DOI:
10.20372/nadre:6043

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10.20372/nadre:6043

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Keyword(s):
Customer Satisfaction, Tangibility, Responsiveness, Empathy, Assurance, Reliability, and Transparency
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License (for files):
Academic Free License 3.0 (AFL 3.0)

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Version 1 10.20372/nadre:6043 Apr 18, 2025
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