Thesis Open Access
Lulit Hailemeskel
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<identifier identifierType="DOI">10.20372/nadre:3932</identifier>
<creators>
<creator>
<creatorName>Lulit Hailemeskel</creatorName>
</creator>
</creators>
<titles>
<title>Assessment of Land Administration Service Delivery In two Selected Services: Title deed /Ownership Certificate and Compensation Services: In Arada Sub-city of Addis Ababa</title>
</titles>
<publisher>Zenodo</publisher>
<publicationYear>2011</publicationYear>
<dates>
<date dateType="Issued">2011-06-01</date>
</dates>
<resourceType resourceTypeGeneral="Text">Thesis</resourceType>
<alternateIdentifiers>
<alternateIdentifier alternateIdentifierType="url">https://nadre.ethernet.edu.et/record/3932</alternateIdentifier>
</alternateIdentifiers>
<relatedIdentifiers>
<relatedIdentifier relatedIdentifierType="DOI" relationType="IsVersionOf">10.20372/nadre:3931</relatedIdentifier>
<relatedIdentifier relatedIdentifierType="URL" relationType="IsPartOf">https://nadre.ethernet.edu.et/communities/aau</relatedIdentifier>
<relatedIdentifier relatedIdentifierType="URL" relationType="IsPartOf">https://nadre.ethernet.edu.et/communities/zenodo</relatedIdentifier>
</relatedIdentifiers>
<rightsList>
<rights rightsURI="http://www.opendefinition.org/licenses/cc-by">Creative Commons Attribution</rights>
<rights rightsURI="info:eu-repo/semantics/openAccess">Open Access</rights>
</rightsList>
<descriptions>
<description descriptionType="Abstract"><p>In many countries, there is increasing need for efficient and effective delivery of land<br>
administration services, especially in land registration and compensation (Money paid to the<br>
affected land occupants) services to protect the tenure security. As a land administration is<br>
important sector of public service delivery, the concept of quality service is equally applicable to<br>
it. Accordingly this study assessed the situation of title deed and compensation service delivery in<br>
Arada sub city.<br>
In the current land administration of Arada sub-city, customers have to consult various<br>
organizations/departments to get the service done. The title service delivery system is not only time<br>
taking but also expensive. As a result the urban poor is being pushed away not to use the service.<br>
Also the compensation which is paid by the sub-city is not unsatisfactory to the customers in that<br>
most of the affected rated the compensation low and unjustified because of lack of appropriate<br>
evaluation process, lack of private partnership and NGOs participation. This situation has created<br>
gaps between expectation of citizens and land administration service provided by the sub city land<br>
administration organization in that most of the respondents came in need of quality service that is<br>
efficient, equitable and accountable but more than half of the respondents did not receive as such<br>
services.</p></description>
</descriptions>
</resource>
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