June 1, 2019 Thesis Open Access

Yitayal Mossu

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  <identifier identifierType="DOI">10.20372/nadre:5194</identifier>
  <creators>
    <creator>
      <creatorName>Yitayal Mossu</creatorName>
    </creator>
  </creators>
  <titles>
    <title>DETERMINANTS OF AGENCY BANKING UTILIZATION IN ETHIOPIAN COMMERCIAL BANKS</title>
  </titles>
  <publisher>Zenodo</publisher>
  <publicationYear>2019</publicationYear>
  <dates>
    <date dateType="Issued">2019-06-01</date>
  </dates>
  <resourceType resourceTypeGeneral="Text">Thesis</resourceType>
  <alternateIdentifiers>
    <alternateIdentifier alternateIdentifierType="url">https://nadre.ethernet.edu.et/record/5194</alternateIdentifier>
  </alternateIdentifiers>
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    <relatedIdentifier relatedIdentifierType="DOI" relationType="IsVersionOf">10.20372/nadre:5193</relatedIdentifier>
    <relatedIdentifier relatedIdentifierType="URL" relationType="IsPartOf">https://nadre.ethernet.edu.et/communities/aau</relatedIdentifier>
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  <rightsList>
    <rights rightsURI="http://www.opendefinition.org/licenses/cc-by">Creative Commons Attribution</rights>
    <rights rightsURI="info:eu-repo/semantics/openAccess">Open Access</rights>
  </rightsList>
  <descriptions>
    <description descriptionType="Abstract">&lt;p&gt;This study investigates the factors that affect utilization of agency banking in Ethiopian&lt;br&gt;
commercial banks. Descriptive research design and quantitative research approach are adopted.&lt;br&gt;
Primary data are collected using questionnaire from four purposively selected commercial banks&lt;br&gt;
in Ethiopia; Commercial Bank of Ethiopia, Dashen Bank, United Bank and Lion International&lt;br&gt;
Bank. Thus the researcher takes all 78 staffs working in agency banking department of four&lt;br&gt;
banks via purposive sampling technique. Multiple regression analysis is used to analysis the&lt;br&gt;
data. The study found that all independent variables (Regulation, Telecom, Security and&lt;br&gt;
Training) have positive and significant impact on Agency Banking Utilization at 5% level of&lt;br&gt;
confidence. The researcher recommended banks to consider the four dimensions (regulation,&lt;br&gt;
telecom, security and training) are the major factors that affecting agency banking utilization and&lt;br&gt;
should take vital measures in order to exploit the benefit of agency banking. Government also&lt;br&gt;
should support banks by assist sufficient telecom infrastructure and issue feasible legal&lt;br&gt;
frameworks to facilitate the operation and utilization of agency banking&lt;/p&gt;</description>
  </descriptions>
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