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The Effect of Customer Relationship Management on Customer Retention In Commercial Bank of Ethiopia Dire Dawa District

Mesfin Tadesse

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@misc{mesfin_tadesse_2025_19151,
  author       = {Mesfin Tadesse},
  title        = {{The Effect of Customer Relationship Management on 
                   Customer Retention In Commercial Bank of Ethiopia
                   Dire  Dawa District}},
  month        = sep,
  year         = 2025,
  publisher    = {National Academic Digital Repository of Ethiopia},
  doi          = {10.20372/nadre:19151},
  url          = {https://doi.org/10.20372/nadre:19151}
}
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Publication date:
September 24, 2025
DOI:
10.20372/nadre:19151

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Keyword(s):
Customer Retention, Commercial Bank of Ethiopia (CBE), and Customer Relationship Management.
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