Thesis Open Access
Challenges of the Implementation of Balanced Score Card in Ethiopian Insurance Corporation
Ruhama Lemma
Organizations compete in a very complex and challenging context that is as a result many factors from globalization, aggressive competitors and rapid change in technology among others. For organizations to gain and maintain a competitive edge they must be able to develop and execute strategic plans with precision. One of the major tools that help achieve this is the balanced score card. The balanced score card was developed in early 1990’s by Kalpan and Norton and was designed to give companies the information needed to effectively manage their business strategy. It has additional perspectives other than the traditional financial perspective which include customer, internal business process and learning and growth. The implementation of the tool however, has been a challenge to many organizations. Hence the main purpose of this study was to determine challenges of the implementation of balanced score card in Ethiopian Insurance Corporation.
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- Publication date:
- June 1, 2018
- DOI:
-
- License (for files):
- Creative Commons Attribution