ASSESSMENT OF QUALITY MANAGEMENT PRACTICE IN BUILDING CONSTRUCTION PROJECT OF NEKEMTE TOWN

Major Advisor : Alemu Mosisa (Assistant Professor)

Quality in construction projects is not only the quality of product and equipment used in the construction of a facility but the total management approach to complete the facility. Quality management is the act of overseeing all activities and tasks that must be accomplished to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. The main objective of the study was to assess the quality management practice in building construction of Nekemte town. The descriptive statistical method was used in this research for the analysis of the data which provides general overviews and details kind of interpretations and discussions was made on the results. Relative Importance Index (RII) was used to analyze the data collected through questionnaire survey In each of the companies, factors affecting quality management practice was assessed and lack of effective quality implementation was the main factors, Assessments were based on 32 respondents’ point of view from total population of 50 This research is carried out by randomly selecting public building construction projects in Nekemte town which are completed and ongoing. The research finding indicated that most respondents were familiar with the concepts of quality and quality management but its application was relatively low. Additionally, implementing a comprehensive quality control mechanism starting from the planning phase and continuing into the end of the project implementation phases is the most important measure to improve quality management of building construction and also regular and periodical construction supervision and inspection were the most important measure to improve Therefore, it may be concluded that, undertaking complete quality management process by developing quality management policy at organizational level helps to improve the quality management related problems listed and working on the factors that affect the quality of projects Keywords – Building construction project, quality management practice