Thesis Open Access

DETERMINANTS OF CUSTOMER RETENTION IN CBE IN CASE OF ROBE TOWN BRANCHES

KASSIM FETIYA

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@phdthesis{kassim_fetiya_2023_11096,
  author       = {KASSIM FETIYA},
  title        = {{DETERMINANTS OF CUSTOMER RETENTION IN CBE IN CASE 
                   OF ROBE TOWN BRANCHES}},
  school       = {Madda Walabu University},
  year         = 2023,
  month        = oct,
  doi          = {10.20372/nadre:11096},
  url          = {https://doi.org/10.20372/nadre:11096}
}
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Publication date:
October 8, 2023
DOI:
10.20372/nadre:11096

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10.20372/nadre:11096

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Keyword(s):
customer retention, satisfaction, service quality, service charge, corporate image
Awarding University:
Madda Walabu University
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Creative Commons Attribution

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