Thesis Open Access

Assessment of Service Quality and Customer Satisfaction in Public Service: Evidence from Ethiopian Revenue and Customs Authority

Tilahun Bokan


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@misc{tilahun_bokan_2017_4174,
  author       = {Tilahun Bokan},
  title        = {{Assessment of Service Quality and Customer 
                   Satisfaction in Public Service: Evidence from
                   Ethiopian Revenue and Customs Authority}},
  month        = may,
  year         = 2017,
  publisher    = {National Academic Digital Repository of Ethiopia},
  doi          = {10.20372/nadre:4174},
  url          = {https://doi.org/10.20372/nadre:4174}
}
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