Thesis Open Access
Tilahun Bokan
@misc{tilahun_bokan_2017_4174,
author = {Tilahun Bokan},
title = {{Assessment of Service Quality and Customer
Satisfaction in Public Service: Evidence from
Ethiopian Revenue and Customs Authority}},
month = may,
year = 2017,
publisher = {National Academic Digital Repository of Ethiopia},
doi = {10.20372/nadre:4174},
url = {https://doi.org/10.20372/nadre:4174}
}
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