Thesis Open Access
Supply Chain Performance measures clearly show not only how well an institution meets the needs of its customers but also how it handles its customers in terms of quality and efficiency to add customer value for goods and services. This has triggered the need for performance measures, or metrics, for global supply chain performance improvements. Nevertheless, no study has been conducted to identify or assess the determinants of supply chain management performance in sugar factories. This study mainly tries to examine the determinants of supply chain management performance in Metehara Sugar Factory. The study problem was answered through a combination of qualitative and quantitative approach in order to reduce the limitation and an explanatory design was employed in the current study to assess the determinants of supply chain management performance. The researcher used primary and secondary data for further analysis. The study found a positive correlation among the five (supplier buyer relation, human metrics, external supply chain, environmental factor and information sharing) supply chain managements performance determinants. Furthermore, the value of regression analysis shows that supplier buyer relation, human metrics, external supply chain, environmental factor and information sharing have a statistical significant effect on supply chain management performance. All the independent variables in the study influenced supply chain performance and with the highest influence being the supplier buyer relationship and human metrics and the least being external supply chain and environment. In order to improve the supply chain management performance, the factory needs to create a long-term strategic approach.