Thesis Open Access
Factors Affecting the Growth of Agent Banking Operation in Selected Ethiopian Commercial Banks
Mikiyas Fekadu
This study is designed to identify factors affecting growth of agent banking operation in selected Ethiopian commercial banks. In understanding the determinants that influence the growth of Agent banking, the study considered agent banking as a banking service developed as a result of technological innovation in the financial sector. Consequently, the study assessed the determinants affecting Agent banking using diffusion of innovation theory with some modification as result of reviewed literatures. The research work limited to commercial banks commenced the agent banking service before June 30, 2018. Thus, the researcher uses purposive non-probability sampling technique to question this dedicated units on the growth of agent banking operation. To this end, the researcher managed to gather data from 60 experts of commercial banks found in head office agent banking units. The study adopted quantitative research design where primary data is collected using a structured questionnaire and secondary data was used from annual reports of the banks and other sources.
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- Publication date:
- July 1, 2019
- DOI:
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- License (for files):
- Creative Commons Attribution